Frequently Asked Questions.
We accept payments by Bank transfer.
When transferring payment please make sure your order number is the reference – this help us track your payment.
If you have any questions regarding the payment methods please don’t hesitate to email us and we will gladly assist you.
Your order status will be updated to “Processing” and you will be notified via email.
UK customers- Payment is usually received the same day.
All goods are posted via track 48 – it should take 48 hrs, however during busy periods this might turn to 72 hrs.
After you place your order online, you will receive a detailed order confirmation e-mail. If you don’t receive the e-mail within few minutes, please check your SPAM/Junk folders of your email. Please contact us through our website in case you don’t receive the order confirmation email.
We always ship without signature required.
All orders are sent from our UK based warehouse.